Privacy Policy

Last Updated: 27 January 2026.

GEBR SCHRODER GMBH (PTY) LTD (“we,” “our,” or “the Company”) is committed to protecting the privacy, confidentiality, and security of personal information entrusted to us by our clients, partners, suppliers, and website visitors. This Privacy Policy explains how we collect, use, store, disclose, and safeguard personal information in accordance with applicable South African data protection laws, including the Protection of Personal Information Act (POPIA).

By accessing our website or using our services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal and business-related information necessary to provide our products and services effectively. This information may include, but is not limited to:

  • Full names and surnames

  • Company names and registration details

  • Contact details such as email addresses, telephone numbers, and physical addresses

  • Billing and invoicing information

  • Identification and compliance-related documentation (where required for registrations or tenders)

  • Website usage data such as IP address, browser type, and pages visited

We only collect information that is relevant, necessary, and lawful for the purposes outlined in this policy.

2. How We Collect Information

Personal information may be collected through various channels, including:

  • Direct communication via email, telephone, or in person

  • Completion of online enquiry or quotation forms

  • Service agreements, purchase orders, or tender documentation

  • Interactions with our website

  • Third parties where legally permitted and relevant to service delivery

All information is collected fairly and transparently.

3. Purpose of Information Collection

We collect and process personal information for legitimate business purposes, including:

  • Providing digital printing, PPE supply, and office printing supply services

  • Processing orders, quotations, and invoices

  • Assisting with business registration, compliance, and support services

  • Responding to enquiries and customer support requests

  • Fulfilling contractual and legal obligations

  • Improving our services, website functionality, and customer experience

  • Communicating important updates, where appropriate

We do not use personal information for purposes unrelated to our services without consent.

4. Legal Basis for Processing

We process personal information based on one or more of the following legal grounds:

  • Consent provided by the data subject

  • Performance of a contract or service agreement

  • Compliance with legal or regulatory obligations

  • Legitimate business interests that do not override individual rights

5. Information Sharing and Disclosure

GEBR SCHRODER GMBH (PTY) LTD does not sell, rent, or trade personal information to third parties.

We may share information only when necessary and under strict confidentiality, including with:

  • Regulatory authorities where required by law

  • Service providers or suppliers assisting with service delivery

  • Financial institutions for payment processing

  • Professional advisors such as accountants or auditors

All third parties are required to adhere to appropriate data protection and confidentiality standards.

6. Data Security and Protection

We take reasonable technical and organisational measures to protect personal information against:

  • Unauthorised access

  • Loss, misuse, or alteration

  • Disclosure or destruction

These measures include secure record-keeping, controlled access, and staff awareness of data protection responsibilities. While no system is entirely risk-free, we continuously review and improve our security practices.

7. Data Retention

Personal information is retained only for as long as necessary to:

  • Fulfil the purpose for which it was collected

  • Comply with legal, tax, or regulatory requirements

  • Resolve disputes or enforce agreements

Once no longer required, information is securely deleted or anonymised.

8. Your Rights as a Data Subject

In terms of POPIA, you have the right to:

  • Access your personal information

  • Request correction or updating of inaccurate data

  • Object to the processing of your information in certain circumstances

  • Request deletion of personal information where legally permissible

  • Lodge a complaint with the Information Regulator of South Africa

Requests can be submitted using the contact details below.

9. Cookies and Website Analytics

Our website may use cookies or similar technologies to enhance user experience and analyse website performance. Cookies do not collect personally identifiable information unless voluntarily provided. Users may adjust browser settings to disable cookies, although this may affect website functionality.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technology. Updates will be published on our website, and continued use of our services constitutes acceptance of the revised policy.

11. Contact Information

For questions, concerns, or requests relating to this Privacy Policy or your personal information, please contact:

GEBR SCHRODER GMBH (PTY) LTD
📍 Limpopo, South Africa
📞 076 600 5315
📧 monakisifin@gmail.com

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